Ts & Cs valid through 31 Dec 2021:

Term	Detail
50% Downpayment Schedule.	​50% of the amount payable is due 30 days prior to departure. Downpayment secures the booking through to the Balance Due Date.
50% Balance Payment Schedule.	Balance of remaining 50% is due strictly 5 weekdays prior to departure date. Failure to pay the balance on time renders the tour subject to cancellation or postponement.
​Late Requests.	We welcome booking requests made under 36 hours (or in rarer cases under 12 hours) before the requested pick-up time. However, please do not promise the tour until SidebySide has sent confirmation, as tours depend on the availability of partner entrepreneurs. The more notice we receive, the more precisely we are able to accommodate your specific itinerary requests. Hence the aforementioned Payment Schedule.
Cancellation Policy & Fee Schedule.	Side by Side is a small company with a big mission and unfortunately cannot offer full refunds. Please be advised of the following fee schedule: 10% of the full tariff - beyond two weeks prior to departure date 20% of the full tariff - within two weeks prior to departure date 50% of the full tariff - within one week prior to departure date 75% of the full tariff - within 48 hours prior to departure date 100% of the full tariff - within 24 hours prior to departure date Cancellations must be made in writing; Verbal cancellations will not be accepted. ​ Weather-related cancellations are no exception to the above fee schedule.
VAT.	All prices account for VAT. SidebySide Township Development Group (PTY) LTD is not a VAT-registered company, and therefore is not required to charge VAT.